Our Approach
Canbnb is Canberra’s first, biggest and most popular short-term accommodation and Airbnb manager
Why not take back control of your biggest asset, increase your revenue, and use your property for personal holidays.
We aim is to take the hassle out of short-stay and Airbnb for property owners and guests alike, by providing a comprehensive service, excellent listings, effective communication, dynamic pricing, professional linen and cleaning, photography, design, maintenance, reviews, transparent reporting, and efficient payment processing.
Our high occupancy rates from businesses, politicians, vacationers, nurses, emergency workers, students, families, and experience seekers from all over the world, reflect the need for your property.
Demand for short-term property rentals in Australia is yet to reach its full potential, so we are expanding our expertise beyond Canberra, to offer exceptional services in various regions across Australia.
Our Services
We take responsibility for every digital and physical step in the Airbnb process to ensure your guests have an excellent experience and leave great reviews, while you sit back and enjoy higher returns
Meeting
Our team will meet you in person to discuss the Airbnb property management process and answer any of your questions, obligation free
Listing
We will create all the content for your property’s unique listing and coordinate professional photography
Styling
Choose from furnishing options and let our team coordinate purchasing, delivery, assembly and installation
Communication
Be supported through a direct link to our whole management team. We pride ourselves on rapid response times to guest queries to ensure outstanding experiences
Cleaning
The number one priority for guests is cleanliness. Our cleaners replace our hotel quality linen between each stay and ensure every room is gleaming
Maintenance & Problem Solving
Unburden yourself from last minute changes, lost keys, emergency repairs, or late departures. We tend to issues as they are reported so your property is maintained.
Owners Stay
It’s your home so why not use it on any unbooked days
- Excellent staff
- Cutting edge technology
- Defined processes
Our Properties
There is no place like home, which is why guests would rather stay at your home than a hotel
We have helped dozens of Canberra Airbnb investors increase their returns without breaking a sweat and we would love to help you too.
Let’s work together
Elise Terrell
04:19 25 Oct 24
Hi, I’m writing this review as an owner who letted my property through the Canbnb management company on Airbnb.I really don’t like providing negative reviews on Google, but I was very disappointed by my experience and I want to make other owners aware of the issues I experienced.For example, I requested a gardener to come once a month prior to leaving Australia and we returned to find many of our plants had died. The company wouldn’t consider providing us with any compensation, despite that I was paying for the gardener and they were regularly servicing the house.We also have a small dog and Canbnb couldn’t guarantee that pet safe products were used on the garden. This caused me a lot of anxiety when we returned and our dog was sick. Thankfully, they eventually confirmed all products used were dog safe.I often asked for things to occur via WhatsApp and despite written agreement from staff, it didn’t occur. This led to me feeling very misled, de-prioritised and frustrated.I was also promised that we would return to a house that was cleaner than before. Instead, we returned to damage, such as carpet stains and a hole in the wall, which I needed to alert the company to before any action was taken.Judging by guest reviews, most of our guests had a positive stay. However, as owners, our experience wasn’t nearly as positive.
Lily Godfrey
12:40 20 Aug 24
I stayed at the 3 bedroom house in Braddon Canberra! Ummmmm SO GOOD. Will 100% recommend and will 100% be back. Communication with owners was amazing, their responses were fast and really easy to understand. The house was CLEAN which made it a great success for when we were leaving, everything had a place, was free from clutter. There were lots of resources - extra blankets, cups, utensils to actually cook a whole meal, plenty of bedrooms ALL with an ensuite! Are you kidding me it was incredible. I can’t recommend this place enough. Instructions were very clear and owner was very professional and polite. Canbnb stay was a 10/10 😊
Matthew Wilkinson
21:04 10 Aug 24
It’s clear these review are paid for. The apartment I stayed in was dirty, old, cheap and felt like I was walking into an op-shop. Dust and grime everywhere, food still on surfaces and hairs on the bathroom floor. The furniture was broken, the balcony door barely useable and a grating noise from the air condition which made it impossible to sleep. AVOID.
Cathy Zhou
23:17 11 Jul 24
I've only had positive experiences staying at their properties, now I know if I'm booking through them, the property is always going to be superb! Highly recommend their properties
Kate Altomare
05:31 25 Apr 24
Perfect little place for a quick visit - well-appointed and good location. Will definitely be back!
Kate Altomare
05:31 25 Apr 24
Perfect little place for a quick visit - well-appointed and good location. Will definitely be back!
Bob and Linda Downing
23:07 18 Apr 24
If I could rate it as zero stars I would. Arrived yesterday just after 3pm, curtains missing in main bedroom, wi fi not working, frontdoor lock jamming....the list goes on and on. Spoke to the owner/manager who said that someone would attend to rectify.... still waiting at 9am. This is an important break for us with 2 grandchildren who we rarely see. It has all gone belly up since yesterday afternoon. I cannot recommend this company.
Jaiden Coonan
02:37 12 Apr 24
UPDATE 21/05/24: Feel like I should clarify as CanBNB have felt it necessary to name the person who made the booking, which again is terrible customer service and I would encourage them to delete it.I feel like I need to be ABUNDANTLY clear that Can BNB were told that they would receive a payment for the replacement keys once they sent through an invoice or receipt for the cost. This is not what they did, they were demanding money without doing any work or proving that any work would be done.The claim was then cancelled by Air BnB because Can BnB were taking too long, and given that the "co-owner" replaced the keys, I suspect that they had a few spare – maybe?ORIGINAL POST:Terrible service that is opposed to Air BnB’s rules. I am responding on behalf of a person who made the booking and having the issue.In a completely and random unfortunate event, a key was dropped into the elevator shaft — incredibly unlucky, no bounce just went straight down the smallest gap.After this CanBnb was contacted immediately and informed of what happened, there was a spare key so access wasn’t an issue.At first “Daniel” responded (it would seem that Daniel isn’t a person, but rather a collective of various customer service reps) and based on their questions clearly knew nothing about the property, but asked for photos and said they would inform the building manager (this was after asking to “see if there was a reception desk”… there wasn’t).They said that they would be able to retrieve the key when the lift was being serviced, this will be important later on.Two weeks after the stay there had been no contact about the key, then Canbnb and “Daniel” requested a $225 payment that was then immediately cancelled and bumped up to $421. The explanation was that they needed to replace the locks AND get a new key and fob (the fob was for the building, so it is unclear what the story is there).When questioned why a locksmith was needed when only one set was lost they said for security reasons… for a key that was lost in an elevator shaft.They have said they spoke to building management and that they could retrieve the key when the lift was being serviced, or pay $600 (so it costs $421 to replace a key, fob and change the locks or $600 to retrieve a key from an elevator shaft????)Not disputing having to replace the key and pay for a replacement fob, that’s fair enough, and we offered to pay for the cost of the key and fob once an invoice with a receipt for those charges had been issued.Contacted AirBnb about this and the helpful staff said that the company cannot do this, and this was then told to CanBnb who ignored that and are persisting that a locksmith is needed.It’s obvious that “Daniel” from CanBnb is an assortment of customer service reps who do not know the context of the issue and are intermittently responding to the dispute.It’s evident that they know that they cannot charge a random number as they’re now saying that losing the key “will incur a fee”. That’s not up for dispute, what is being disputed is charging an arbitrary amount for an ordinary door key and building fob.CanBnb is just a AirBnb subletting agent acting as a middle man. Their customer service is appallingly detached and impersonal and they’re clearly imposing their own rules that don’t align with AirBnb’s.I would suggest a high degree of caution when dealing with CanBnb and always question what they say, because there is probably more than one person saying various things.
Paul S
23:22 07 Apr 24
Fantastic modern apartment, with great views from its balcony. Great location with easy access to shopping, bars, restaurants etc.Daniel was a great host and very responsive to any questions. I recommend his apartment and would definitely stay again.
Daniel Pye
23:49 25 Mar 24
Great overall experience - efficient and easy check-in process, timely communication, clean and well presented property (with full amenities), and a fantastic location!
The Impulse
11:34 25 Mar 24
Depends on the apartments/ house . Some apartments/ houses are very clean and tidy and some lack maintenance. However, CanBnb always tries to maintain good quality service and tries to keep their apartments/ houses very clean and tidy.
Mark Cutler
02:50 14 Mar 24
A really lovely property and Daniel is an excellent host. Highly recommended.
Brendan Hines
02:58 13 Mar 24
Daniel's place matched all descriptions and photos. Was easy to find and check in, and instructions were clear and easily understood. Daniel was very responsive in all communication. The space itself was clean, tidy and well fitted out with everything you need. A nice, quiet place and will book again.
Hamish Scott
21:30 12 Mar 24
Great place to stay, convenient location with large supermarket and places to eat just two blocks away. Good facilities and comfortable stay. Would recommend and definitely book if back in the area. Our group really enjoyed staying here.
Jason Nightingale
20:38 24 Jan 24
i had a great experience here the hosts were very helpful if i had any questions the property was clean very comfortable and in a great location id highly recommend
Greg Howell
07:25 16 Jan 24
Great location, quiet, clean and modern unit, Host was great and quick to respond to any questions. Will stay again
Mary Scicchitano
06:16 07 Jan 24
Great apartment. Really comfortable and clean. Excellent option for sharing between two couples.
di dean
05:54 26 Dec 23
We stayed at Daniels apartment for 12 days and everything was perfect. The apartment was spotless , and so comfortable an beautiful. It had everything we needed for our stay. Daniel was a wonderful host.we definitely will be staying again. Highly recommend thanks Di & Lewis Dean
Felix Quah
09:02 14 Dec 23
This is a place i can definitely recommend as it is close to Food and close to the tram. It has an indoor heated swimming pool with a gym and the actual apartment itself is nice and clean. I have stayed here, twice with my family, second time, without hesitation, to even look elsewhere.
David Short
05:47 14 Dec 23
Brilliantly located - this apartment was such a great place to stay. Daniel was a great host and answered all our questions. Right on the water, restaurants and walks, we will use it again.
Zayne Nathaniel
05:28 14 Dec 23
The airbnb was extremely spacious! Located in a very convenient spot too - just walking distance from the city centre. Extremely comfortable experience that I would highly recommend to anyone looking to stay in Canberra!
Ashlee Waugh
04:28 14 Dec 23
Beautiful apartment, clean, good location. Responsive host. Quality kitchen facilities. Would recommend to others and would stay again.
will miles
03:31 07 Dec 23
A excellent alternative to renting out your property. They not only have access to Airbnb but also have long term stay clients.
Its nada Zainab
05:02 20 Nov 23
It was spacious, easy check ins and close to everything. Has gym & sauna which is great and very convenient for me! They also supplies some of amenities you needed such as detergent, shampoo, shower gel etc. Highly recommend!
Nina Mil
19:38 16 Nov 23
Lovely place, extremely clean and the host was very responsive and helpful. Would stay there again.
Jo-anne O'Brien
03:51 16 Nov 23
Daniel is a wonderful host. The communication was great. The apartment itself is well appointed and in a central location.
Matt Wighton
09:35 14 Nov 23
Great place to stay in Braddon, close to great restaurants and bars and walking distance to the centre.
Darrin Free
09:56 04 Nov 23
We had a very comfortable stay. Great location for us. Restaurants and supermarkets right next door.
Nick Read
10:55 13 Oct 23
This was probably one of the most comfortable and better appointed AirBNB stays that we have had. Daniel’s place was perfect for our needs.
Lynne Mullins
10:51 11 Oct 23
Great home to get comfortable in. Close to town and restaurants....3mins walk. Comfortable bed. Kitchen equipped with everything that you could need for a long or short stay. Reverse cycle air-conditioning. WiFi. TV with YouTube. Daniel was quick to respond to any questions. All in all, it is a wonderful place to stay. I can totally recommend .
Santosh Kalaiselvan
05:24 11 Oct 23
Excellent house and concept. You will enjoy your stay in this place.
Tash
08:59 09 Oct 23
Daniel was such a great host and I 100% recommend his Airbnb. It was in a fantastic location and had a lot of really helpful amenities. It was super clean and spacious and was exactly what we needed for our stay. Will definitely stay again when back in Canberra. Thanks Daniel!
V Zhu
07:49 03 Oct 23
It's a beautiful townhouse, clean with peaceful neighbourhood and close to city center. The place feels like home, would definitely be back when I got the chance to visit Canberra again. Highly recommended, thanks for hosting us!
Bev Mallon
03:04 17 Sep 23
We loved our stay at Daniel's place. The apartment was exactly as photographed ... a lovely, comfortable place and we didn't want for anything. The location was also perfect ... a beautiful view of the lake. A morning coffee sitting on the balcony watching the sunrise rise was the best way to start the day. There were local cafes and restaurant along the board walk just downstairs. Daniel was also very helpful, friendly and prompt with all communication and made check in a breeze. I would not hesitate to stay here again if we're lucky enough to get back this way.
Bruce W
01:55 17 Sep 23
Great unit with view.Very comfortable and new.Has 2 parking spots and easy access.A good base for CanberraRecommended.
Dilip Tharoor
00:45 17 Sep 23
Our recent Airbnb stay was an absolute gem. The apartment's standout feature was undoubtedly the mesmerising view overlooking the water. From sunrise to sunset, it provided a breathtaking backdrop to our entire stay, leaving us utterly captivated. Daniel's instructions for check-in were crystal clear, ensuring a hassle-free arrival. What truly set this experience apart was the host's meticulous attention to detail within the apartment. Every corner was thoughtfully curated, showcasing a commitment to guest comfort and satisfaction. The fully equipped kitchen, well-stocked with essentials, was a pleasant surprise, making dining in a pleasure. The apartment's cozy amenities and thoughtful touches, added a touch of luxury to our stay. In summary, this Airbnb offered a perfect blend of natural beauty and exceptional hospitality. It's a place where you can unwind, connect with nature, and relish the host's genuine dedication to providing an unforgettable experience.
Akash Singh
11:00 09 Sep 23
We had a great stay! Property was clean and as described in the photos! Location is amazing and close to all attractions in Canberra. Daniel was prompt in responding to my messages and proactively provided info! Thanks Daniel again!
Abraham Samma
07:15 07 Sep 23
My wife and I stayed here for several weeks. Lovely place, excellent host. You won't regret staying here. Highly recommended.
brylee netzler
03:51 07 Sep 23
Stayed at this place for 5 nights. The place was so clean and so modern we loved it! Very close to the city central, we didn’t drive much to the central part of Canberra but walked & rode the public electric scooters. Would definitely stay here again!
jen deer
10:53 06 Sep 23
A fabulous place to stay so close to the city. Very clean and very comfortable. Would highly recommend it.
Jessie Klass
05:37 06 Sep 23
Excellent accomodation. High quality, spacious and quiet. With excellent swimming facilities. Situated in a great area with amazing restaurants.
Obinna v
00:59 03 Sep 23
Daniel is an excellent host, instructions and information are clear to the point.Very responsive to enquires.The accommodation is superb, close to essential amenities.
Khan Anam
13:11 01 Sep 23
Great place to stay. Modern, comfortable, clean. Daniel was a wonderful host, easy to communicate and always available. Strongly recommend!
Joanne Ellard
09:39 31 Aug 23
Great host, answered my question that I had very quick, clean and tidy unit, picture and description are spot on. Would recommend Daniel as host
Uwe Bauer
10:13 28 Aug 23
Great place to stay and great location - had everything we needed. Highly recommended
Kate Northey
10:22 24 Aug 23
We had a great time and found the check in instructions very clear with the pictures that Daniel provided. Having the high chair there was extremely useful for our little one. The apartment was comfortable, and a great location, just across the road from the Canberra Centre.
Prashant sukhija
09:56 23 Aug 23
Daniel’s accommodation was awesome. Great location, beautiful views, all the amenities were nearby. The property was mind blowing. Nicely presented. Being a first time user of air bnb, I found it very easy to communicate with the property owners. Responsive nature and helpful whenever needed in regards to the instructions. Lastly, thanks a lot Daniel. We will not be staying anyways else whenever we visit Canberra next. Cheers 🥂
RodnAmy Packer
10:49 22 Aug 23
Absolutely loved staying here. Destination, cleanliness and comfort of the home was so good. Definitely coming back...
Benjamin Hudson
09:41 15 Aug 23
Daniel is as responsive, even patient, as one could possibly hope. Great host, just far enough from city centre to make it an easy walk yet quieter than the Civic centre. All in all a great experience. 👍
Cassandra Clarke
08:04 15 Aug 23
Very comfortable bed! Great location and perfect for a quick visit to Canberra.
Lori McClure
22:22 13 Aug 23
Such a lovely apartment to stay in for my family and I, so helpful that the shops and restaurants were very close to walk too I will definitely stay here again.
Rodney Wegner
02:29 12 Aug 23
Great location for our 5 night stay in Canberra. Well appointed, roomy and comfortable apartment with all your kitchen needs. Easy and clear checkin instructions. Spectacular views and close to a range of restaurants and cafe.Highly recommend!
Marius van der Merwe
07:42 11 Aug 23
Great place, excellent location and amenities. Bonus car space in the basement. Highly recommended
Wolfi Greber
13:33 09 Aug 23
If this place was another object, then it would be a jewel. And if it were a jewel, then for sure a diamond. Loved it, raises emotions and spirits. And the next pot of beer just a minute away. Daniel was very helpful also. Thumbs up for this mate!
Michael Mahon
10:44 09 Aug 23
Amazing place to stay. Host Daniel presented a superb apartment with everything you could need. Excellent location with Canberra at your door step. Private secure parking was also supplied. I could not recommend Daniel and his apartment enough. We were more then pleased with our stay. Thanks Daniel
Greg Harris
13:47 02 Aug 23
The property we stayed at was perfect for our needs of being close to family. It is a large spacious and well kept home. Extremely tidy and well maintained. The main bedroom and en-suite are is large and private to the rest of the house. All bedrooms were of a good size with very comfortable bedding. The kitchen and amenities were modern and well appointed. A wonderful deck area and garden at the back of the house was perfect for afternoon drinks. We thoroughly enjoyed our stay in this charming family oriented home.
Geoffrey Saul
08:22 01 Aug 23
This is a very comfortable, well appointed flat. Daniel is a very professional and responsive host and communicated proactively to ensure our stay was smooth and comfortable. We had everything we could possibly need. The location is excellent and convenient, with onsite parking that makes a perfect stay if you're driving. There's a great grocer across the road and great restaurants within walking distance. Highly recommended and would love to stay there again.
Tommy Gunz
08:39 28 Jul 23
Place was amazing,prime location,beautiful views, close to the amenities restaurants,bars,the lobby has a great coffee and restaurant..cheapFriendlyVery clean and tidyCentre of the city with a view
Rose Savage
02:21 23 Jul 23
An excellent apartment, great views, lovely decor, comfortable and well appointed. Daniel is a great host too.
Jarrod Davey
11:38 21 Jul 23
Great apartment in an awesome location. Bed and couch were very comfy and the kids loved the pool, especially since it was the middle of winter. Walked to the city centre but also had fantastic eateries right round the corner. Give Bent Spoke brewery and the Tikka Hut food van a go!!
Gardiner Farms
07:08 20 Jul 23
This apartment was comfortable, modern and well equipped. The location is very handy with cafes and restaurants in easy walking distance or a short drive if you prefer. Daniel was easy to deal with. We will stay here on our next visit to Canberra.
Roger Tan
11:34 14 Jul 23
We really enjoyed our stay at Daniel's place. A very pleasant and lovely apartment. All things were new and worked well (the check-in process was a little complicated though). There was even a heated swimming pool and gym in the basement. The apt is centrally located and easily accessible to one of the main thoroughfare, Parkes Way. It was only a 10 mins walk to Canberra Centre and there was an underpass which gave us direct access to the lovely Commonwealth Park. Will stay again if we revisit Canberra.
Milinda Rathnayake
10:39 14 Jul 23
I had the most incredible experience staying at this outstanding apartment with its breathtaking view! Daniels was extremely responsive, and the place was not only impeccably clean, but also impressively spacious and thoughtfully equipped. With secure parking and easy access to the city, I highly recommend it to anyone seeking a remarkable stay.
Serena Winters
01:06 11 Jul 23
Daniel’s home is in a great location, nice and quiet and very close to shops including Woolworths and a pharmacy. Spacious apartment and easily accommodated the 6 of us. Roughly an 18-20 minute drive into Canberra. Daniel is easy to communicate with, and responds in a timely manner. Instructions for check in/out were very simple and easy to follow.
Nehal Nader
14:14 08 Jul 23
I strongly recommend Daniel’s place .it’s in the heart of Canberra centre , near to everything . The building itself is new , spacious and very quiet. The flat was in immaculate condition . Super clean and tidy. Beds were super comfy with huge windows overlooking lovely views . Kitchen was well equipped . We really would love to stay there again .
Mike Krasowski
00:35 06 Jul 23
Daniel is an excellent host, quick to respond and caring about his apartment. The location was excellent, close to the CBD and the light rail and with 2 underground car parking slots. The apartment was well stocked with all the right amenities. A great choice from our perspective.
